6 | Acquisition International, Issue 2 2024 Make the Invisible Visible: AI-Based Investigation Solutions ith crime accelerating at an unprecedented rate in the digital world, investigators are dealing with a massive flow of information, much more than that which can be processed by the human mind. It is essential for them to be able to make sense of all the noise and reveal the critical intelligence needed to take down a criminal network, prevent tragedy from occurring, and make the world a safer place. With Voyager Labs’ proprietary, AI-enabled software platforms, investigators can quickly analyze huge amounts of publicly available data from across the open, deep, and dark webs to find the insights they need to advance their investigations. Across the world, these solutions are used by law enforcement and national security organizations to tackle serious public safety challenges like terrorism, human trafficking, internet crimes against children (ICAC), homicides, illicit narcotics, criminal gangs, insider threats, and fraud. In particular, Voyager Labs serves a client base that includes police departments, sheriff departments, national security and intelligence agencies, prosecution agencies/offices, and specialized government taskforces. All prospective customers are carefully vetted to ensure that they have law-abiding missions and are working to improve public safety. They must also have strong internal guidelines and processes in place to ensure that analytical software is used in an appropriate and ethical manner. Voyager Labs sets itself apart in the software development industry through its portfolio of specialized solutions, built by investigators for investigators. The company is proud to offer far more capabilities than its competitors, with proprietary technology that combines best-in-class capabilities, seamless data integration, AI-driven analysis, and smart visualization. Using Voyager Labs’ solutions, investigative agencies can benefit from a 90% reduction in time spent on data research and analysis, heightened accuracy in uncovering previously unattainable, high-value insights, and early risk identification to gain the upper hand over nefarious parties. With these advantages and more, investigators are empowered to do more, faster, and with better outcomes. With Voyager Labs, all customers are provided with comprehensive onboarding assistance, free solution updates and user training, as well as continuous reachback support. When it comes to user training, the company offers a certification program featuring live in-person and online sessions with expert analysts. Once they have completed this program, investigators are better able to effectively identify hidden or unknown relationships, interactions, and connections. Established in 2012, Voyager Labs is an award-winning global leader in the development of advanced digital analytic solutions that enable public safety organizations to identify threats, mitigate risk, and fight crime. Here, we dive deeper into the company’s work in the wake of its success in winning Best AI-Based Investigation Solutions Firm, USA, in the Global Excellence Awards 2024. W Courtney Bromley CEO, Voyager Labs
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