4 Acquisition International - Worldwide Finance Awards 2022 May22137 Bookkeepers of the Year - Gauteng elieving in every client’s ability and right to grow their business with the correct support, LAB Outsourced Bookkeeping Services operates under the ethos that its clients are part of the family. Nominally, it keeps their best interests at heart at every turn due to this attitude, and ensures that it will be present for seeing to their every need throughout the advancement towards the future that they will be embarking on, making itself a partner to their success. This is because for LAB, its clients’ success is its success, and it is unfailingly proud of each of them as they continue to reach for their next milestone. Moreover, by keeping its prices affordable and its services friendly, it shows its clients through word instead of deed just how holistic its commitment to their success is, believing that good support and access to business advice shouldn’t break the bank. B Started as the part-time job of Mrs Lana Benn in 2005, LAB Outsourced Bookkeeping Services has made a name for itself as one of the most exemplary business management services in Johannesburg, South Africa, and its wider industry. Taking an empathic, understanding and person-first approach to its work, it has made a name for itself by being a business that is uninterested in upselling and overcharging its clients, instead working with them to ensure they can afford the financial bookkeeping support they need to take their business to the next level. It works with the professionals who seek out its help to ensure that they can afford its work, keeping prices within the clients’ cashflow range and adapting itself to fit a wide range of needs, emboldened by its commitment to keeping itself adaptive, flexible, and able to tailor itself to fit their needs. This remains true whether it is working with small businesses or large companies. Critically, the former is the case due to its business-wide conviction that every professional entity is entitled to the same level of respect and dignity, whether they speak for a well-established enterprise or a small local corporation. At present, therefore, its scientific approach to bookkeeping and logistical management is making it a household name in Johannesburg and South Africa proper. With the comprehensive approach to business organisation within it, and the current finance industry in the macro scale charging far more than it does for services that are far less thorough and personable, it finds that many of its clients come to it having reached their wits’ end with its peers. A lot of the clients it has received, therefore, are either non-compliant with SARS or have had previously poor experiences with third party bookkeepers. Essentially, it has been taking on these clients in order to lead by example in the rest of its industry, showing that by adopting a client first instead of cashflow first attitude, the door to much more sustainable and exponential growth is unlocked for the business providing such services. Its attitude to the market is inexorably one of helping the public as a result. Further showing its commitment to both its clients and the betterment of its market, all its staff keep up with their CBD points every year, as well as with SAICA, SAIBA, and ICB, ensuring the best quality staff make up its team from the bottom to the top. Critically, each of them are competent, enthusiastic, intelligent, and more than willing to go above and beyond the call of duty for a client, forming the backbone of LAB’s exemplary client commitment and becoming the face of its business. Indeed, each of them are also invigorated by challenge and happy to help a client through any pitfall, hurdle, or complication. This has been especially pivotal during the past few years as many of its clients struggle to cope with the impacts of the pandemic on businesses, markets, and industries all over the world. Luckily, it found itself relatively unscathed as the brunt of the crisis went by, and it was instead able to focus on supporting its clients and taking on board yet more clients who also began to benefit from its unshakable support, helping them to keep the business turnover
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